RETAIL&LOYALTY #1 (34) 2013

- Buy what you can sell
- Intelligent CRM = multi-channel capability + personification
- From mono-brand to coalition
- Fan card on three pillars
- Development of the Russian market of payment cards
- Lending in E-commerce: how, with whom, what for?
- The key point is to establish a rapport, not equipment
- Social media inside the company
- Business Intelligence: how to turn data into profit?
- Wincor World 2012: the future of retail is already here