RETAIL&LOYALTY #1 (40) 2014
- The Customer Dictates the Rules: Customer Experience in Operation
- The Cloud Future of Retail Business
- Multi-Channel Sales at Times of Mass Personification
- Precise BI-Tools of Jewelry Retail
- Retail Automation: Today and the Near Future
- New Level of Customer Service
- Retail 2D: New Technologies for the Customer-Oriented Retail
- Retail Network Rebranding as a Means to Increase Customers Loyalty
- Service Quality Research as a Sales Promotion Tool
- Loyalty Games
- Passbook in Russia: Prospects for Retailers
- Mobile Loyalty: The Customer shall Feel Comfortable!
- Goodhart’s Law for E-Commerce
- NRF Retail’s Big Show 2014
