RETAIL&LOYALTY №9 (54) 2015

- USAIS: protection against counterfeit products or an intolerable burden?
- Tikhon Smykov: market purge is not a disaster, but the adaptation of players to the new conditions
- IT prospects for the Russian retail market: Fujitsu’s view
- Electronic tags as a remedy against the lost profits
- "Black Friday" a la russe: a lot is learned from mistakes
- Mobile Commerce in Russia and globally
- Ensuring profitability in the fight against retail fraud
- Start low, go slow. A unique video surveillance system for small objects.
- Market of data collection terminals: trends and prospects
- Dixie: Private label development as an important competitive advantage of retailers during the crisis
- Russian Post: from 4% to 50% of e-commerce market within two years
- Fast Food in Russia: the crisis as the time of new formats
- Interview with Elena Fomina, Marketing Director, Bashneft.
- Loyalica from OZON.ru: the evolution of loyalty programmes
- Contact Center as a key element of the multi-channel strategy
- Monitoring KPI of beauty consultants: Clarins Groupe`s practice
- Improving the efficiency of the secondary sales analysis
- An unbiased look at the quality of service in Russia’s supermarkets
- The exhibition at PLUS-Forum “Cash Circulation + Self-service. Banking and Retail 2015” has become an important event for the retail business!
- A big meeting of Russian retail