RETAIL&LOYALTY #6 (60) 2016
- The Consumers Union of Russia: 40% of consumers do not even try to assert their rights
- Field service personnel: how to bring the service to a new level of quality and efficiency?
- Personalized recommendations service ClearFuture: not guessing, but forecasting
- La Redoute: online retailers need to get accustomed to the free delivery
- Content and search: the two drivers of the modern online commerce
- Content policy of the online stores: from the business’ perspective
- Retail chain as a "growth factor": the first fruits of electronic factoring in Russia
- “The fish of my dreams”, or How to saturate the Russian fish market with quality products?
- The future of the tourist market belongs to recreation industry marketplaces
- Loyalty cards in a mobile device: why the mobile wallets for loyalty cards are certainly set to win?
- Loyalty cards as an RFM-analysis tool
- Rosneft: Loyalty programs have become a mandatory element of effective fuel retail
- How to correctly determine the stock level: a universal formula
- How Big Data is changing five-star hotels. Part 1
- Russian secondary car market needs legal auto handlers
- Spencer Stuart: understanding of the true interests of the client is important today both to the retailers, and to the manufacturers
