RETAIL&LOYALTY #4 (67) 2017

- Law on commodity aggregators, sweeping “chipping” and WannaCry: issues still open
- Digital transformation and its manifestations in retail
- Delivery Club: food delivery services evolve under the taxi market scenario
- Ulmart is building a social network based on b2c messaging platform
- СРА-marketing met advertisers’ expectations
- METRO focuses on SMEs and HoReCa
- MediaMarkt: “No multichannel can emerge without electronic price tags”
- Residence to become first Russian hotel chain
- Logistics services billing for distance selling
- Landor: global awareness and local recognition are important for a brand
- New Luxury in L’etoile: back to premium concept
- Non-commodity procurement in retail: how to improve efficiency?
- Mathematics controls the attrition, or why do sales assistants quit?
- Baby product market: demand for Russian, inexpensive, high-quality goods
- How to build an immaculate service in the company? Step No. 1