RETAIL&LOYALTY №1 (88) 2020

- The Retail & Loyalty Journal celebrates its 10th anniversary! What was the decade like?
- Sergey Khotimsky: “A car on installment? With Halva, no problem!
- Mikhail Ivantsov: We have learned to compete; it's time to learn to cooperate!
- Andrey Pisarev: We are committed to maximum relevance of our offerings
- Big Data in retail: predictive analytics as a tool to forecast customer experience
- MaxiPRO: taking care of professionals
- Cofix: coffee-to-go has become a part of everyday life
- New tools in the payment market
- Mir on the rise: the national card as a global tool to pay for air tickets
- E-commerce in FMCG: new challenges and new trends
- IT infrastructure as a competitive advantage: M.Video case
- Fashion Tech: will technology become sales drivers in fashion?
- ‘Simple Things’: a successful case for social entrepreneurship
- How to create a service culture in a company. Self-testing for business
- Digitalization of logistics: will the multimodal transport see any changes?
- Harry Friedman: You Can Close More Sales – Just Ask!