Field service personnel: how to bring the service to a new level of quality and efficiency? - Information portal

Field service personnel: how to bring the service to a new level of quality and efficiency?

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Field service personnel: how to bring the service to a new level of quality and efficiency?

Are there any IT solutions designed to avoid conflicts between suppliers and consumers, to switch-on the employees’ self-motivation and to ensure the service transparency? And if there are some, how do they work? Natalia Kosareva, BS&S President tells the Retail & Loyalty Journal about it.

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