Linkage between HR-processes and service quality. Step 3. The gene of service management
Linkage between HR-processes and service quality. Step 3. The gene of service management
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Elena Tsysar, Founder of CSMC (Customer Service Management Center), Partner of 4Service Group, Head of Consulting, continues the story about the methods of building a systemic and stable service in the company, this time focusing on the organization of effective HR-processes.
