Linkage between HR-processes and service quality. Step 3. The gene of service management - Information portal

Linkage between HR-processes and service quality. Step 3. The gene of service management

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Linkage between HR-processes and service quality. Step 3. The gene of service management

Elena Tsysar, Founder of CSMC (Customer Service Management Center), Partner of 4Service Group, Head of Consulting, continues the story about the methods of building a systemic and stable service in the company, this time focusing on the organization of effective HR-processes.

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