METRO: sensory analysis as part of the quality control system
METRO: sensory analysis as part of the quality control system
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At the end of the year, a tasting laboratory was opened in the central office of METRO in Russia. The laboratory operates using special software and web applications for sensory evaluation and consumer research. Natalia Sommer, Head of Quality Assurance at METRO speaks about the purposes of the laboratory, its equipment and further development plans.