Proactive management: the success formula - Information portal

Proactive management: the success formula

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Proactive management: the success formula

In the midst of hard times, many retailers tighten their belts without hesitation doing so primarily at the expense of personnel, often firing effective sales staff. What’s wrong with this approach, how more rational business owners respond, and what the differences are between the “reactive” and “proactive” style of management, explains Harry Friedman, Founder and CEO of The Friedman Group.

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