Back to the future, or is the buyer really the center of the universe for the seller?
Back to the future, or is the buyer really the center of the universe for the seller?
 |
Harry J. Friedman, Founder/CEO, The Friedman Group, is confident that many vendors have to take a step back before taking a step forward. They will have to return to a time when the visitor was of a paramount importance, when the stores were full of shop assistants ready to help, and whensellers could expect customer loyalty in response.
