Journal ⁄ Read online ⁄ RETAIL&LOYALTY №1 (88) 2020
How to create a service culture in a company. Self-testing for business
How to create a service culture in a company. Self-testing for business
Service Machine is a diagnostic tool developed on the basis of practical research of the period from 2002 and results of cooperation with more than 500 Eastern European companies operating in five key industries.