8th International PLUS-Forum “Online & Offline Retail” will take place on November 15-16! - Information portal

8th International PLUS-Forum “Online & Offline Retail” will take place on November 15-16!

17 Февраля 2021, 14:52

8th International PLUS-Forum “Online & Offline Retail” will take place on November 15-16!


The Steering Committee of the 8th International PLUS-Forum “Online & Offline Retail” decided to hold the event on November 15-16. The event venue - Radisson Slavyanskaya Hotel and Business Center.

As part of the Forum, experts from Russia and other countries discuss topical issues of modern offline retail and e-commerce, as well as prospects for the development and integration of the retail industry with related industries.  

Among the Forum participants:

- lead experts in online and offline retail

- owners and top managers of retail chains, HoReCa and online stores

- top managers and lead experts of banking institutions

- representatives of market regulators

- managers and experts of vendors of software solutions and equipment

- representatives of other organizations.

The Forum business agenda includes discussions of the following topics:

• Retail 2021. Trends. Prospects

• Retail chains and offline retail. Problem management

• Impact of the pandemic on the the retail market structure. Survival strategies

• e-Commerce. Lessons learnt from the coronavirus. Forecasts

• Foodtech on the rise: new life for e-grocery in the post-quarantine era

• Retail chains and suppliers. A pivot to self-regulation

• Digital transformation in retail. New strategy and practice arising from the corona-crisis

• HR strategy an element of reputation management

• Banks and retail. Acquiring and QR Payments

• Payment instruments in retail

• Lending formats under conditions of the pandemic and post-crisis

• Loyalty and marketing. Market transformation. Priority areas

• Labelling. Technology and business

• Cash collection and self-collection. Practices of market leaders accumulated during the pandemic

• Fulfillment and logistics. Modern solutions

• Security in retail

You can see how it was during the PLUS-Forum “Online & Offline Retail 2020” in the summary video here.

Alongside the Conference, the most representative exhibition of equipment and technology from leading Russian and foreign companies will be organized. There you will receive a unique opportunity to visually assess the real effectiveness of each presented solution through the example of the corresponding business cases, and to learn how such innovations can be integrated into your own business in a most effective way.

You can become a Delegate, Speaker or Sponsor, having learnt about all the benefits and options for participation here:


Become a partner

Become a speaker

Register now, limited number of seats available!

We remind you that participation is free for:

- retail chains

- public transport operators

- airlines

- fuel stations

- FMCG manufacturers

- HoReCa

Informational support: Retail-Loyalty.org and PLUSworld.ru.

Keep on top of our news at Retail-Loyalty.org, the official website of event, and follow us on Facebook, Twitter, and Telegram!

See you at the Forum!

For additional questions, please contact the PLUS-Forum Steering Committee:

e-mail: marketing@retail-loyalty.ru

tel .: +7 495 961 1065
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